To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 15 days of receipt of your shipment.
- They must be in original condition
- For shoes, unworn with soles unscratched
- In the original packaging
Are there any charges for return?
- Returns are free
- Original shipping charges are non-refundable
- A standard return fee of €15 is applied to cover shipping costs